The right ingredients for HR excellence

Sarah and the team at Mindful Chef needed a system that would grow with them and ensure security and ease of use along the way. After researching and learning more about numerous providers, Sarah decided on what would be the ideal solution: Personio.

In Sarah’s own words: “A lot of other HR tools are really great at engagement and performance but don’t have a recruitment function. Or, they are really good at payroll, but they don’t have anything to do with performance. Personio offered a good balance of everything we needed."

Not only was there balance, but an ability to automate: “Personio offered a great level of automation and personalisation which meant that we could design workflows that suited our unique processes. That was really important to us,” Sarah explains.

Now that the decision had been made, it was time to implement Personio. Sarah noted the induction process, along with their account manager, helped make the process so much easier — they would even have weekly meetings to ask questions and provide updates.

“We would focus on recruitment, and then onboarding and then absence management and policies. It was really thorough and really detailed.”

Then, the rollout process for the entire company began. In Sarah’s experience, she hosted drop-in sessions where employees could ask questions about using Personio and generally learn how to use it for their own unique needs. And thanks to resources like Personio’s Help Center, Sarah always had the answers she needed whenever she wanted to make a change or had questions about optimisations.

One of the key criteria of success for just about any HR software is how often your team uses it and relies on it. For Sarah and her team: “We wake up in the morning and go on Personio.” Since implementing Personio, the team at Mindful Chef has been able to automate many of their processes while using Personio to add a personal touch to their operations.

“Vacations, birthdays, anniversaries, probationary periods… Personio is a lifesaver in giving that automation for us and to send out messages to maintain that personal touch.”

And because they are recruiting and growing at such a great pace, Personio’s recruitment feature has also proven to be immensely valuable for the team. Sarah breaks it down: “Through Personio, we have been able to build up our in-house recruiting team and have a really efficient but candidate-focused recruitment process, which was important to both me and the business."

Finally, Personio has also opened up time for the team to focus on more important things: “I wouldn’t be able to do any of the more added-value things as a business partner without the automation that Personio provides.” It’s in all these ways that Personio has helped Mindful Chef take their HR work to the next level: “We have created workflows that really work for us, Personio allows us to make them happen.”

• A proper ATS that takes candidates from recruitment to onboarding

• Document templates that save time, confusion and stress

• Quicker admin processes that make room for more strategic initiatives

Sarah’s diligence in picking a new HR solution meant she knew what she needed from her new system. And for her, “If you’re scaling and growing, Personio solves so many issues for you. I spent time looking at all the options, and Personio met so many of our needs.

But what she appreciates most is a commitment to growth. As she explains, “One of the greatest things about Personio is the constant improvements… I invested in it 12 months ago, but we are getting new tools and functionalities almost every day.” For her, that’s the key: “Personio is not one static product; it’s evolving and becoming even better every day.”