Your Implementation Manager will contact you as soon as you become a customer. Initially you will receive a short questionnaire, which will help us to best implement your company structure and processes in Personio.
Since Personio is a quite extensive software and we would like to make the implementation as straightforward as possible for you, we will continuously provide you with information emails on each onboarding step. In addition, your Implementation Manager will support you with calls, emails, and web demos in order to help you to set up and understand Personio.
Handover to our Customer Service team
What’s next? Our customer service team is available between 9am and 6pm at firstname.lastname@example.org for technical and procedural questions.
Regardless of your support requests, we will get in contact with you periodically to review the settings of your account. Through our account review program we want to make sure you get the most out of your account.
If you are planning an upgrade, i.e. exceed the maximum number of employees or are interested in other plans, please contact us at email@example.com and we will come back to you with more information.
Much success with Personio, the HR operating system. We look forward to working with you.