Personio Payroll Premium Setup
The Premium Setup is applicable for qualifying businesses only - and covers implementation of the Basic, Standard or Pro plans for Personio Payroll.
Pre-Implementation (Up to 6 months before implementation start)
Pre-Implementation Communication: Stay informed from day one. Receive a series of tailored emails to guide you through preparation before implementation begins, ensuring you are well-prepared and confident to kick off.
Blueprinting Workshop: A collaborative session to define your payroll needs and requirements, ensuring a smooth and customized implementation.
Implementation (Up to 2 months)
Dedicated Payroll Specialist Intro: A dedicated Payroll Specialist will support your team throughout the implementation process, offering advice and ensuring your payroll setup is smooth and on track.
Self-Guided Onboarding: Our in-platform onboarding walks you through each step of the setup process, with automated prompts and structured checklists with built-in guidance through every step.
Guided Implementation: Regular check-ins for a confident rollout. Your Payroll Specialist will hold regular check-ins to walk through key topics, answer questions & ensure critical setup steps are done right.
Accounting Report Setup: Get expert assistance configuring your accounting report. Your Payroll Specialist will explain the logic, walk through the setup, and help resolve any questions.
Parallel Phase (Up to 2 months)
Payslip Comparison: Your Payroll Specialist will take ownership of the payslip comparison process, document all findings, and work with you to address discrepancies—so you can focus on other critical tasks.
Payroll in a Day: Deep-dive training in one focused session. An optional multi-hour interactive session designed to empower you & your team with essential payroll knowledge, tools, and confidence.
'Daily Business' Webinar: Deep-dive training in one focused session. Final walkthrough to ensure a smooth first run. This optional expert-led webinar guides you through the final steps of payroll approval, ensuring you’re fully prepared for your first go-live with zero surprises.
Office Hours: 1:1 Office Hours - 1 hour per parallel month - helps resolve functional queries, explore best practices, and fine-tune your workflows. Sessions are customized to your needs, with predefined topics to ensure relevance, efficiency and maximum value.
After Go-Live
First Approval Support: One-on-one expert support for your first payroll run. Your Payroll Specialist will be by your side (via video call) to walk through your first payroll approval, ensuring it’s processed correctly.
Hypercare: Continued support after go-live for peace of mind. Your Payroll Specialist remains available for an additional two months post–go-live, supporting with after-payroll tasks and helping resolve any queries.
Payroll Usage Review: A comprehensive checklist based review to confirm your payroll setup is complete and ready – for a smooth handover to our support team ensuring long-term success.