The Secret Formula to Systematic Growth
Industry: Software and Internet services
About the company: The market intelligence company Statista is the leading provider of market and consumer data headquartered in Hamburg. With over 600 employees, the Statista team is represented at nine locations worldwide.
Head of HR at Statista
When Claude joined Statista in 2016, the company had just about 190 employees. By now, this number has more than tripled. But Statista’s explosive growth led to challenges in the HR department: HR processes had been tracked in Excel spreadsheets and applicants managed in Outlook. This didn’t work too well, says Felix. Negative feedback was received from both job candidates as well as department heads.
Distribute applications to the right places
Get feedback from managers and classify candidates
Structure the application processes
It was clear that a professional software would be required in order to manage the huge quantity of applicants smoothly and to fulfill all of the different stakeholders’ expectations.
We hire 25 to 30 people every month, but the tool is so self-explanatory that only a brief introduction is needed.
Personio has been a tremendous help in structuring and keeping track of our application process.
The Decision: We Need a New Tool
A central tool with a certain level of flexibility – that’s what Statista was after. HR processes should be managed centrally, and documents and data stored in one location. As Statista also wanted some features within the tool customised, solid customer support that would provide assistance and solve their problems quickly was also essential to them.
Personio’s Customer Support always responded and called back immediately.
Flexibility to customise as needed
Store documents in a central location
Reliable customer support
The Result: Managing HR With Personio
Recruiting is like herding cats, believes Felix. You always have to know which candidate is currently where – that is, in which phase of the application process. With Personio, the HR team keeps track of the range of their applicants as well as their tasks. Requesting feedback from team managers, classifying applicants and communicating with them – all of this is now an easy and well-organised process.
The ability to customise access rights is also a feature that the HR team finds really helpful. For example, Claude can give team managers exact rights to particular details, e.g. the salary of a particular employee without them being able to see other sensitive information.
Structured application process
Individual access rights
Statista loves the clarity and intuitive handling of the Personio platform, as these aspects save the HR team a lot of work. Department heads are now even able to manage their applicants without the help of the recruitment team.
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