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5. December 2023
Why is everyone talking about… the ‘AI rollout’?
Welcome to Personio Pulse: This Week in HR, where each week we take a look at the latest trends in the world of work, what you need to know about them and what they mean for you as an HR professional.
This week we’re covering the ‘AI rollout’ in HR and what that means for your HR team.
What you need to know
It’s no secret that the introduction of AI has the potential to transform the work of an HR professional (here’s a quick guide to how). According to Gartner, despite the fact that only 5% of HR departments have implemented generative AI, 60% of HR leaders are involved in company-wide discussions of what that will look like.
Undoubtedly, AI carries the potential to make HR even more ‘human’ by removing the repetitive, low-value work to make room for the high-impact work HR were hired to do. This week, Unleash has warned that organisations need to give HR a key role in ensuring that AI use is rolled out safely and responsibly.
What others are saying about it
“AI is good at turning data into insights, but going from insights to action requires sound human judgement, experience, and strategic thinking,” says Dr Tomas Chamorro-Premuzi, Professor of Business Psychology at University College London, in our latest whitepaper.
He adds: “This is where leadership plays a fundamental role, and we have already seen multiple examples where organisations fail to execute on their digital transformation and AI strategies because leadership is disengaged, disinterested, or unwilling to drive progress.”
What that means for you
There is no doubt that generative AI has the potential to be a game changer for HR. However, as it tends to handle such sensitive data, your employees’ privacy and security (and indeed your business’) need to be prioritised before any AI programmes are rolled out.
Here’s what we recommend putting in place before the inevitable rollout of AI to build trust in your organisation:
Ensure leadership buy-in: Set up robust reporting to track cost savings as well as other metrics such as employee sentiment about the AI rollout. Create a business case for an AI tool to demonstrate the potential impact on the bottom line.
Set up AI training for your organisation: We recommend AI training to be mandatory for all employees and tailored to specific teams. The training should cover the basics as well as include applicable examples and clear dos and don’ts.
Create a safe space for employee concerns: We’ve seen that job loss fears are real and prevalent when it comes to AI. Make sure to listen to employee concerns at this early stage and address them directly during your AI training to employees.
Want to learn more? We’ve just published our newest whitepaper, Playtime is over: AI has reinvented HR. Download the latest insights from it here, free.
What else should I read?
That's all for this week's edition of Personio Pulse: This Week in HR. Check back next week as we continue to dissect the latest trends impacting the ways we work.
Hannah is a Senior Content Marketing Manager at Personio. She loves writing about the ever-changing ways that we work and how they intersect with our lives outside work.