Waving Goodbye to Slow HR

"Before we started using Personio, everything was very scattered," Frederike explains."We had a lot of tools. We did have a system for leave and sick reports, but files were just in folders on our computers, and employees and managers couldn't access them themselves. That took a huge amount of time. I'd rather they had that time to have good conversations.”

The ability to simplify processes and integrate all of their tools in one place were key requirements in the implementation. Schoonheim was a freelancer at the time and so indirectly involved, but she heard positive things from her predecessor. She is now "super enthusiastic" about the collaboration on the development of the product: "Personio is being developed all the time. As customers, we contribute to this by asking questions. There is always time and space to talk to Personio and resolve these questions," she says."Things have even changed in the system already because we (and probably other customers too) had submitted a question."

Dopper is still working with Personio to further implement and integrate tools, for example, for signing documents."In the HR world, a lot of documents need to be signed. It's super easy if you can do that within a system without having to print documents. One feature we hope to make use of in the future is Personio's e-signature."

One of the processes that has really become easier is onboarding, Frederike says: "It’s now a much smoother process and much less fragmented. Before, it was all a bit of manual work: a colleague arranged everything, you had to go to IT to ask for a laptop, and you had to send reminders yourself. Now that we use Personio, we have a nice checklist and automatic notifications for tasks. All stakeholders are in that list, and it's just fantastic. I now often get compliments on our onboarding and pre-boarding process. It definitely contributes to people coming into the organisation very happy."