Structuring an HR Department for Impact
Industry: Financial Services
About the company: Founded in 2012, FinTech startup Raisin is a fixed-term deposit portal that offers customers in Europe simple, secure and profitable savings and investment products. The Berlin-based platform, which is active in over 28 countries and cooperates with 80 banks is growing rapidly.
Dr. Lea Schroeder
VP Talent & Culture
Messy Processes – A Problem That Can Be Solved
Raisin has been using Personio’s all-in-one HR software for over a year. Personio helped Raisin master the company’s rapid growth and the resulting greater demands in human resources and found sustainable solutions.
Personio offers a great opportunity for startups to bring structure into their HR processes and to optimise them based on the data.
Challenges the HR Department Was Facing
The company’s rapid growth meant a higher amount of work in applicant management and in the administration of employee data. The manual administration and approval of vacation requests took up a lot of time.
There was no compact, company-wide overview of absences, nor the ability to collect specific performance indicators for different departments. Furthermore, communication hurdles and manual processes in the modification of employee data resulted in unnecessary delays.
Manual submission of requests
“With Personio, we can work in a way that reflects this and meet all of our requirements.”
No More Problems in Recruiting
The efficiency of recruitment at Raisin was difficult to assess because the performance of individual channels could not be measured. Furthermore, without systematic processing, candidates were sometimes overlooked, and it was difficult to get an overview of all the applications for each position and phase. Reports had to be produced manually and data collected from various different sources.
Reasons for Introduction: Structure and Success
A fast-growing company with untapped potential in the area of HR needs the competent support of an efficient system. After an introductory discussion at an HR trade fair things happened quickly. In an initial test phase, Personio convinced Raisin with its comprehensive, easy-to-use features. The fact that their cloud solution was hosted in Europe was another point in Personio’s favour in light of increasing data protection requirements.
Easing the Burden in Payroll Accounting
Employees working in payroll accounting can concentrate more on essential aspects, because all relevant functions and data are neatly packaged at one location. Employees can, through their Personio user account, retrieve and download their monthly statements by themselves.
Efficient HR Management
Long communication channels are a thing of the past. Employees can through their own user account and customisable access rights, be actively included in HR processes. For example, they can independently update their bank details, addresses or other essential master data. Another major relief is provided through its dynamic reporting features: Important reports and exports can be generated with a few simple mouse clicks.
Payslips can be retrieved online
Efficient administration of master data
Comprehensive Support for HR Challenges
In many areas, our new HR management tool can be customiwed to suit our specific needs and processes. The proactive help we received during the implementation of the system and its intuitive user interface made for a smooth introduction. When questions came up, the Personio team reacted quickly every time.
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