As Personio’s Customer Service Team in Munich, we ensure that you receive the exceptional service you deserve. We’re there for you whenever you have questions, encounter problems, are confronted with any other challenge or would like to give us feedback on our software.
Your Customer Service
9.6 out of 10 points
is what our customers give us in customer satisfaction surveys.
is the average time we need to answer your written questions.
is the average waiting time for all incoming calls.
Personio Support Hub
Information about all software functions
With our new Support Hub, we have created a central area that combines a wide range of information and makes it directly accessible.
Visit the integrated Helpcenter for detailed information about each area, find out when new features become available to you, or send our service team a message whenever you need competent support on a specific issue.
You haven't found what you were looking for in our Self-Service Content?
We’ll be happy to help! Just send us a message with your questions, and we’ll get back to you as soon as we can.
Personio Customer Service
Here's What Our Customers Say
- “Your customer service is the best!!!”
Teresa DegischerHead of HR - Studydrive GmbH
- “I have been working with Personio since the spring of 2016 and cannot recommend it highly enough. It isn’t just the tool that’s great, it’s also the exceptional Customer Service team, who are always available, always supportive, always patient and professional. There isn’t a question they don’t have a friendly, competent answer to. You’re the best! Keep going, and many thanks!”
Irma KummerSenior HR Manager - CrossLend GmbH