Working Student – Professional Services Operations

Customer Experience
Part Time
Munich
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Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

As a Working Student in our CX Field Operations team, you will support the customer allocation process for our Professional Services department.

Acting as a key interface between our Sales and Implementation team, you will ensure all customers are assigned to the right project manager to guarantee a seamless onboarding experience. Your responsibilities will include coordinating customer handovers, maintaining accurate allocation records, data analysis and assisting with the optimization of our operational processes.

Requirements:

  • Currently enrolled as a student, ideally in Business Administration, Economics, Management, or a related field

  • Data-driven and diligent in handling information

  • Strong organizational skills and attention to detail

  • Proactive, reliable, and a team player

  • Comfortable working with spreadsheets, experience with CRM tools (e.g., Salesforce, Zendesk, or similar) is a plus

  • Fluent in English; additional languages are a plus

Why Personio

​Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

  • International team from all over the world, with the flexibility to work from any of our 7 offices across Europe

  • Choose a subsidy for public transportation or a gym membership

  • Enjoy stylish, open office spaces with coffee, drinks, snacks, and fresh fruit in every central location

But we even go beyond of that - we want to guarantee your continuous growth:

  • Continuous feedback and acknowledgement with your manager in weekly 1:1s

  • Build connections through our strong internal student network and regular meet-ups with colleagues from different departments

  • Join our in-house knowledge-sharing sessions, internal buddy program, and work productively with the latest hardware and tools (Apple, Slack, etc.)

Apply now