Customer Experience | Careers at Personio

Bring Your Empathy. Create a Community.

Solve real problems for real people, bringing true value to our customers every day. It’s time to bring your best and make your mark.

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Develop Your Skills, and Your Career

Join a team that supports our customers, and each other, as you gain invaluable customer-facing experience and take on endless learning and growth opportunities.

See Our Open Roles

Departments

Seniority

Office

#(Associate) Customer Success Manager, DACH, Mid-Touch (m/w/d)

Munich, Remote Germany, Dublin, Amsterdam, Remote Netherlands, Berlin, Remote Berlin

entry-level, Full Time

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#(Junior) Customer Support Specialist - Bilingual Deutsch & Englisch (d/f/m)

Munich, Dublin

entry-level, Full Time

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#(Junior) Customer Support Specialist - German Speaking (d/f/m)

Dublin, Munich

entry-level, Full Time

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#(Junior) Payroll Specialist (d/f/m)

Remote Germany, Munich, Madrid, London, Dublin, Amsterdam, Remote, Berlin, Barcelona

experienced, Full Time

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#(Senior) German Payroll Specialist (d/f/m)

Remote Germany, Munich, London, Amsterdam, Berlin, Barcelona

experienced, Full Time

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#(Senior) Payroll Trainer (d/f/m)

Remote Germany, Munich, Madrid, London, Dublin, Amsterdam, Berlin, Barcelona

experienced, Full Time

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#Account Executive, Team Lead - Payroll DACH (d/f/m)

Munich, Berlin

experienced, Full Time

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#Account Executive DACH (d/f/m) - Munich, Berlin, remote Germany

Munich, Remote Germany, Berlin

experienced, Full Time

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#Account Executive Large Business - Benelux (d/f/m)

Amsterdam

experienced, Full Time

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#Channel Manager, In-Product Education (d/f/m)

Munich, Madrid, Remote Germany, London, Dublin, Remote Spain, Remote Ireland, Amsterdam, Remote Netherlands, Remote, Remote UK, Berlin, Barcelona, Remote Berlin, Remote Barcelona

experienced, Full Time

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Meet our Customer Experience Teams

Customer Operations

The Customer Operations team is responsible for delivering services – like product implementation and answering support questions – to our customers, generating value along all phases of their journey.

Customer Success

The Customer Success team helps our key customers get maximum value from Personio by building strong relationships and acting as sparring partners throughout their HR digitization process.

Customer Education

Customer Education empowers Personio's users and admins with the knowledge they need to succeed as HR champions. We build educational experiences that help our customers solve problems, build best practices, and connect with each other.

CX Strategy & Operations

The Strategy and Operations team enables the whole CX org with cross-functional initiatives and activities, ensuring each CX team has the data, tools, and programmes they need to achieve their missions.

Don’t See the Right Job for You?

No problem! Join our talent pool to add your CV or LinkedIn, get regular updates on Personio’s open roles, and have a recruiter reach out when the right job for you opens up.

Join our Talent Pool

What’s It All About?

Experience a supportive, goal-oriented team that gets to create real relationships while building real career experience. But don’t take it from us; we’ll let your future teammates do the talking:

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"Being surrounded by people who are smart, out-of-the-box thinkers is the best part of my job. The empathy of the team and the solution-oriented culture are great, and I also really love being exposed to customer contact every day. My customers are a great source of knowledge!"

Alba

Team Lead, Customer Growth

"Since there are many different departments within the Customer Experience area, there are many chances to develop. And with Personio growing fast, it’s clear that many opportunities will come up in the coming months and years. In my current team, different roles have already been created - I’m excited to see what will happen next!"

Marius

Sr. Customer Growth Manager

It’s All About People

Our people make us who we are. Together, we form Personio’s culture – and our success. Get an inside look at our benefits, values, and the reason we exist.

Discover Our Culture

The Interview Process

Here's what to expect when interviewing for an open role at Personio. You'll kick off with an HR phone screen before meeting your future hiring manager, teammates, peers, and leadership!

1. HR Phone Screen

Get first-hand insights into the role and company during this short phone interview with your HR contact.

2. Team Lead Interview

Meet your future manager and talk about your work history, skills, and more about the role and team.

3. Functional Interview

Prepare a functional case beforehand to showcase your skills and discuss with the hiring manager in this in-person or virtual interview. In some cases, this interview is combined with the Team Lead interview.

4. Peer Chat

Meet your future teammates, get a feel for team dynamics, and ask all of your questions about the role, team, or company in this in-person or virtual conversation.

5. Culture Interview

Dive deep into Personio’s culture with a future peer outside of your team, learning about our values and what it’s really like to work at Personio in this in-person or virtual interview.

6. Department Interview

Meet a member of department leadership to talk company and department strategy in this in-person or virtual final interview.

Take a Look @Inside.Personio

Bring Your Empathy. Create a Community.

Develop Your Skills, and Your Career

See Our Open Roles

Meet our Customer Experience Teams

Don’t See the Right Job for You?

What’s It All About?

It’s All About People

The Interview Process

1. HR Phone Screen

2. Team Lead Interview

3. Functional Interview

4. Peer Chat

5. Culture Interview

6. Department Interview

Take a Look @Inside.Personio

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