Lead, Deal Desk (d/f/m)

Finance, Legal, Strategy
Full Time
Dublin, London
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Personio's intelligent HR platform helps small and medium-sized organizations unlock the power of people by making complicated, time-consuming tasks simple and efficient. Our growing team of 1,800+ Personios across Europe and the US are building user-friendly products that delight our 14,000+ customers and their 1.5 million employees. Ready to make an impact from day one?

This position is based hybrid from Dublin, London or Munich.

Join our Finance, Legal & Strategy (FLS) team and help shape Personio’s operational foundation by applying your subject-matter expertise to complex challenges that span functions, systems, and regions.

We are seeking a Lead, Deal Desk (d/f/m) to join our growing team. This is a highly visible, cross-functional leadership role that sits at the intersection of Sales, Legal, Finance, Billing Ops, and RevOps. You will play a critical part in structuring strategic commercial deals, enabling scalable processes, and guiding decision-making across the end-to-end contract lifecycle. As a Lead, Deal Desk you will not only own high-impact initiatives and escalations but will also drive continuous improvement in how we sell, structure, and scale - balancing commercial agility with operational discipline.

Together, we will ensure Personio is positioned to grow efficiently and compliantly, while delivering value to our customers.

Role Responsibilities: “What You’ll Do”

  • Lead and manage a team of Deal Desk professionals (2), setting goals, providing mentorship, and enabling development through feedback and coaching.

  • Act as a strategic business advisor to Sales and key stakeholders, owning the deal lifecycle for complex, high-value, or non-standard opportunities.

  • Serve as a contracting and commercial architecture expert, advising on deal structures that align with internal policies (revenue recognition, compliance, operational readiness) while supporting business objectives.

  • Partner closely with Sales, Product, and GTM teams to support strategic initiatives and pilots, including new monetization strategies, market entry efforts, and product launches.

  • Lead cross-functional initiatives that improve company-wide processes and influence how Personio approaches packaging, pricing, and contracting at scale.

  • Conduct discovery and root cause analysis on operational bottlenecks or breakdowns, and develop actionable recommendations to address them.

  • Champion operational simplicity by identifying unnecessary complexity and building scalable workflows in partnership with FLS leadership and cross-functional peers.

Role Requirements: “What You Need to Succeed”

  • 7+ years experience in Deal Desk, Sales Strategy, Finance, or similar operational roles, preferably in high-growth B2B SaaS environments.

  • Proven experience managing a Deal Desk team, with a demonstrated passion for people development, operational excellence, and building high-performing, cross-functional partnerships.

  • Proven track record in leading complex deal cycles, structuring high-impact commercial agreements, and influencing senior stakeholders.

  • Experience supporting strategic GTM initiatives and pilots, and the ability to provide operational insight that helps shape commercial and product strategy.

  • Deep expertise in Salesforce, CPQ, Excel/Google Sheets, and related quoting or pricing tools, with the ability to independently build analyses and translate insights into action.

  • Strong understanding of the end-to-end contracting process, and how commercial, legal, and operational requirements interconnect.

  • Clear and structured problem-solver with a bias toward practical solutions, balancing speed and accuracy under pressure.

  • Familiarity with SaaS metrics, revenue recognition principles, and quote-to-cash operations.

  • Passion for improving how work gets done—whether through systems, processes, or training—and a collaborative mindset that lifts others up.

Why Personio

Personio is an equal opportunities employer, committed to building an integrative culture where everyone feels welcomed and supported. We embrace uniqueness and understand that our diverse, values-driven culture makes us stronger. We are proud to have an inclusive workplace environment that will foster your development no matter your gender, civil status, family status, sexual orientation, religion, age, disability, education level, or race.

Aside from our people, culture, and mission, check out some of the other benefits that make Personio a great place to work:

  • Receive a competitive reward package – reevaluated each year – that includes salary, benefits, and pre-IPO equity

  • Enjoy 28 days of paid vacation, plus an additional day after 2 and 4 years (because we love what we do, but we also love vacation!)

  • Make an impact on the environment and society with fully paid Impact Days

  • Receive generous family leave, child support, mental health support, and sabbatical opportunities with PersonioCares

  • Find your best way to work with our office-led, remote-friendly PersonioFlex!

  • Connect with your fellow Personios at regular company and team events like All Company Culture Week and local year-end celebrations

  • Engage in a high-impact working environment with flat hierarchies and short decision-making processes.

Apply now