Holistic Customer Service

Key Account Management

Our Key Account Management at Personio offers a customer tailored collaboration which is based on your individual needs. Your personal key account manager supports you in the implementation, the rollout as well as the everyday work with Personio.

Service Overview

One Dedicated Personio Contact Person
Your key account manager is familiar with your company specific needs and supports you in implementing them.

Regular Feature Updates
Product updates as well as new Personio features will be personally presented to you and can be set up together.

Quota of On-Site Workshops
In the implementation phase as well as beyond we offer specific on-site workshops and trainings.

An onboarding tool ensures that the first day is professionally organized.
GDPR-compliant with an applicant tracking system

Why Key Account Management?

Project Planning with Your Key Account Manager
Together we develop future goals and milestones, adapted to your individual time plan and resources.

Continuous Optimization of Your Personio Account
Ongoing support in the configuration and improvement of your settings ensures an efficient and sustainable account setup.

Minimizing the Risk of Knowledge Loss
With proactive monitoring and collected knowledge about your company specific processes we support you in reaching your goals.

Key Account Management Project Plan

Half yearly project plan

Key Account Experiences

What our Customers Say

  • Lara Schweinebart
    Thanks to Key Account Management, we were able to implement integrations with Personio faster and more effectively. The KAM acted as project manager and contact person. With the product roadmaps we have the possibility to test new features in advance - we love it!
    Lara Schweinebart
    Teamlead HR Management - Clevershuttle
  • Isabel Heil EQS Group
    “Our Key Account Manager supports us substantially in the conception and implementation of complex HR projects. For us, key account management is essential for the implementation of new features.”
    Isabel Heil
    Human Resources Project Manager - EQS
  • Alexander Held Verivox
    “With the support of my key account manager we can use Personio even more effectively. I am always up to date about the current product developments and therefore can quickly implement new features.”
    Alexander Held
    HR Business Partner - Verivox
  • Manuela-Becker_Invia-Group
    “Our Key Account Manager supports and guides us to gradually implement the right features in Personio along our company culture and strategy to become an agile HR business.”
    Manuela Becker
    Director HR - Invia Group
Teamfoto KAM

Sounds Interesting?

You want a holistic customer service and project management that enables an individual and sustainable account setup? Please get in touch to get to know more!

Customer Support
+49 (0) 89 1250 10 03

Not a customer yet?
+49 (0) 89 1250 10 04